HLAA in Colorado
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CART, Captioning, and CART Providers
Captioning is the written text of the spoken word.  There are two methods of captioning -
  • via a live CART (communication access real-time translation) stenographer, or
  • ​with automated speech-recognition software (ASR). 
Some examples where captioning is used:
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  • Individual / public / community meetings
  • Worship Services
  • Legal proceedings
  • Virtual meetings
  • TV, DVDs and Videos
  • Movie and Live Theaters (open captioned / closed captioned)
  • In-person conversations, and phone calls
  • ​anywhere and for anything!
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Stenographer
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CART Machine
CART is accurate, verbatim, near-instantaneous conversion of the spoken language into text by a stenographer using a stenotype machine, a laptop, and software to produce the text.  

Text can be displayed on a wall, projector screen, computer screen, or on a smartphone. 


CART meets the ADA requirement for “auxiliary aid and service”  for Effective Communication.  Contact the facility or your local ADA Office of Accessibility to request that this accommodation is provided.  

CART captioning can be provided in different ways:
  • On-site or via a Remote CART stenographer 
  • Virtual meetings (Zoom, Teams, etc.)
  • Streaming Text (to your mobile device)

Planning for CART and Effective Communication: 
For an excellent guide, click on Hearing Loss Association of America (HLAA).

Captioning with Automated Speech-Recognition (ASR)

CART is not to be confused with another form of captioning -  Automated Speech-Recognition. 

ASR does not use a live stenographer, and although it is near instantaneous (i.e., real-time captioning), captions can contain errors.  ASR is generally used for speech-to-text on smart phones and can be used for in-person and virtual meetings.  And, although it can also be used instead of CART, it is less accurate and does not meet ADA standards when effective communication is required.


Some caption apps are free and some are subscription based.  Captions for cell phones Android, iPhones, and computers have  have their own free apps.  Cell phones apps can be free or via subscription.  Real-time captioning is available on the phone.There are free apps, subscription apps, and apps specific for Android and/or iPhones. 

Captioning for Personal One-on-One Conversations

ASR for in-person and virtual communication is available on smart phones and laptops. Android and iPhones have their own free app.  ASR is generally free but there are also fee based apps.  Check your phone settings, or search for apps.  ​
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Captioning for TVs, Videos, and DVDs
  • On the Settings Menu on your TV and/or DVD, look for Closed Captions.  Toggle on or off.
  • On Video, look for the cc on the video, or look in settings to turn closed captions on and off.
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 Colorado CART Providers
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Caption First Services
We transform spoken words into captions, accessible in various display formats for local individuals and global organizations. By combining skilled human captioners with advanced technology, we bridge communication gaps and foster inclusive environments where everyone can thrive.


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Relay Colorado Conference Captioning (RCC) Services
  • RCC provides live captioning for video conferencing when there are three or more people in attendance, with at least one of the attendees having hearing loss.  
  • Reservations must be made 48 hours in advance (click on link above for requirements and scheduling). 
They do not schedule on Sundays.   ​

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Virbit Services
Verbit (formerly known as Vitac) is an AI ​verbal intelligence platform.  VITAC has been part
of the Verbit family since 2021, acting as the company’s media arm and working closely with broadcasters, streaming providers and content creators to turn spoken audio and video into accessible text


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​​Visible Voices Services
We offer onsite CART, Projected CART and Remote CART services.
​Our goal is to make voices visible to people who are deaf or hard of hearing
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​Independent Colorado CART Contractors
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Diane J Humphrey
JCCaptioning

[email protected]


Lindsey Nickell
LN Captioning
[email protected]

Disclaimer:  Mention of products or services on this website does not imply HLAA endorsement, nor does exclusion suggest disapproval.
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