HLAA in Colorado
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About CART and Captioning
Captioning is the written text of the spoken word.  There are two methods of captioning -
  • via a live CART (communication access real-time translation) stenographer, or
  • ​with automated speech-recognition software (ASR). 
Some examples where captioning is used:
  • Individual / public / community meetings
  • Worship Services
  • Legal proceedings
  • Virtual meetings
  • TV, DVDs and Videos
  • Theaters (open captioned / closed captioned)
  • In-person conversations, and phone calls
  • ​anywhere and for anything!
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Stenographer
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CART Machine
CART is accurate, verbatim, near-instantaneous conversion of the spoken language into text by a stenographer using a stenotype machine, a laptop, and software to produce the text.  

Text can be displayed on a wall, projector screen, computer screen, or on a smartphone. 


CART meets the ADA requirement for “auxiliary aid and service”  for Effective Communication.  Contact the facility or your local ADA Office of Accessibility to request that this accommodation is provided.  

CART captioning can be provided in different ways:
  • On-site or via a Remote CART stenographer 
  • Virtual meetings (Zoom, Teams, etc.)
  • Streaming Text (to your mobile device)

Planning for CART and Effective Communication: 
For an excellent guide, click on Hearing Loss Association of America (HLAA).

Captioning with Automated Speech-Recognition (ASR)

CART is not to be confused with another form of captioning -  Automated Speech-Recognition. 

ASR does not use a live stenographer, and although it is near instantaneous (i.e., real-time captioning), captions can contain errors.  ASR is generally used for speech-to-text on smart phones and can be used for in-person and virtual meetings.  And, although it can also be used instead of CART, it is less accurate and does not meet ADA standards when effective communication is required.


Some caption apps are free and some are subscription based.  Captions for cell phones Android, iPhones, and computers have  have their own free apps.  Cell phones apps can be free or via subscription.  Real-time captioning is available on the phone.There are free apps, subscription apps, and apps specific for Android and/or iPhones. 

Captioning for Personal One-on-One Conversations

ASR for in-person and virtual communication is available on smart phones and laptops. Android and iPhones have their own free app.  ASR is generally free but there are also fee based apps.  Check your phone settings, or search for apps.  ​
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Captioning for TVs, Videos, and DVDs
  • On the Settings Menu on your TV and/or DVD, look for Closed Captions.  Toggle on or off.
  • On Video, look for the cc on the video, or look in settings to turn closed captions on and off.
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